Property Management in Stockton-on-Tees
Property management in Stockton-on-Tees doesn't have to mean endless tenant calls and emergency repair invoices. It means handing the whole job to someone who collects the rent on the 1st and tells you the boiler's been fixed.
Why Property Management in Stockton-on-Tees Matters
The Stockton postcodes — TS17, TS18, TS19, TS20 — attract steady lettings demand. Most landlords come to us because they've been managing themselves: chasing late rent, fielding repair calls at 11pm, juggling compliance paperwork. After their first problem tenant, they hand it over. We've built that playbook. You own the property; we own the inbox. We charge 8% (the high street average is 10–15%), collect rent on the 1st of each month, vet so rigorously that 40% of applicants don't reach viewings, and give you 24/7 portal access so you're never in the dark.
What's Included
- Rent collection — We collect on the 1st, chase arrears within 48 hours, and notify you immediately if there's a problem. No guesswork, no excuses.
- Tenant vetting — Right to Rent checks, references, credit, employment verification. We reject ~40% before they ever see the property. The screening catches most problems upfront.
- Repairs coordination — We field the calls, manage contractors, and authorise routine works up to [STAT NEEDED: approval limit] so you're not pulled into every breakdown.
- Compliance — Gas safety, EPC, deposit protection, Right to Rent re-checks annually. We handle the red tape so you don't get fined.
- 24/7 portal access — Login anytime to see rent received, repair status, tenancy docs, gas certificates, and upcoming renewal dates. Full transparency.
Pricing & Process
We charge 8% of rent collected — no set-up fees, no minimum term. You own the property; we manage it. Most takeovers happen within 5 working days once instructions are signed. You get rent collected on the 1st of each month, tenant support, repairs coordination, compliance cover, and 24/7 access to a portal showing payment history, repair status, and tenancy docs. It's straightforward: one fee, full service, no surprises.
Frequently Asked Questions
Q: What happens if a tenant misses a payment?
A: We chase on day 1 of non-payment — a reminder to the tenant and a notification to you. If arrears persist beyond 7 days, we escalate with a formal notice. We don't serve eviction notices lightly (Section 21 doesn't exist anymore anyway), but we have a playbook for payment plans, rent guarantors, and — if needed — formal proceedings. The goal is to get the rent in. If that's not possible, we'll advise on next steps.
Q: Who decides on repairs? Do I need to approve everything?
A: We authorise routine repairs up to [STAT NEEDED: limit] without asking you. Anything bigger, we get your sign-off first. Emergency repairs (burst pipe, no heating, roof leak) we handle immediately and notify you the same day. We work with trusted contractors across Stockton and TS postcodes, so costs stay reasonable and the work gets done fast.
Q: Can I check in on my property anytime?
A: Yes. You get 24/7 access to our landlord portal. You can see rent received, upcoming renewal dates, repair history, gas safety records, everything. No surprises, no locked boxes.
Q: What if I want to leave and use another agent?
A: We'll hand over the file — tenancy documents, deposit scheme details, repair records, next-of-kin — usually within 5 working days. No hard feelings. (We'd rather you stay, but we'd rather you stay happy than stay angry.)
Q: Do you cover Stockton-on-Tees or just Middlesbrough?
A: We manage properties across Teesside postcodes including TS17, TS18, TS19, TS20 in the Stockton area. Same service, same fee, same vetting standard.
Ready to hand over the admin? Call us on 03301 759773 or fill the contact form — we'll talk through what you've got, what management looks like, and get you set up. No obligation, no pitch. Just answers.